Terms of service
1. Introduction
Polotno provides a Software Development Kit (SDK) for creating custom design editors, enabling businesses to integrate design capabilities into their own applications. These Terms of Service govern your use of our website and the Polotno SDK.
2. Access to Services
Immediate access upon successful payment.
In rare cases, access may take up to 8 minutes due to system upgrades.
3. Free Trial
100 days free trial for staging environments closed to the public.
Test thoroughly before purchase. Follow License Terms.
4. Subscription and Payment
Monthly and yearly subscription plans available.
By subscribing, you authorize charges to your chosen payment method.
Team plan accounts exceeding usage limits for 60+ days will be auto-upgraded.
5. Cancellation Policy
Cancel anytime via account settings.
Access continues until the end of the billing cycle.
No notice required.
6. Refund Policy
Refunds generally not offered due to free trial.
Exceptional cases considered within 14 days of purchase.
Contact via contact page.
7. Return Policy
Services are digital; returns not applicable.
Use free trial to ensure suitability.
8. User Responsibilities
Use subject to License Agreement.
Must comply with all laws and regulations.
9. Limitation of Liability
Provided “as is” with no warranties.
No liability for direct, indirect, incidental, or consequential damages.
Not responsible for interruptions beyond our control.
10. Modifications to Terms
We may change these terms at any time.
Significant changes notified by email.
Continued use constitutes acceptance.
11. Governing Law
Governed by U.S. law.
12. Privacy Policy
See Privacy Policy for data handling.
13. Contact Information
We aim to respond promptly.
